Our Terms
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All orders are subject to availability.
We accept payments via Stripe.
When you place an order with us, you are making an offer to purchase the products at the listed price. We reserve the right to accept or decline your order for any reason, including unavailability of stock.
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We currently deliver to addresses within Australia only.
Delivery times may vary depending on your location. We will make reasonable efforts to process and ship your order as quickly as possible. However, we do not guarantee delivery times.
Shipping costs will be calculated and added to your order during checkout. You will be informed of the shipping charges before completing your purchase.
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Please choose your products carefully. We do not offer refunds or exchanges for change of mind.
We will accept returns or exchanges for faulty or damaged goods. If your product is damaged or defective, please contact us promptly after receiving the product.
To initiate a return, please email us at info@harriandhenri.com.au with your order details, a photo of the product and a description of the issue.
Once your return is approved, we will provide instructions for returning the item and issue a replacement or refund, depending on the nature of the problem.
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All prices listed on the website are in Australian Dollars (AUD) and include applicable taxes (GST).
We reserve the right to change prices at any time without notice. However, once an order is confirmed, the price of the product will not change.
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Access and Use
You agree to use our website for lawful purposes only. You must not use the site in any way that could damage, disable, or impair its functionality or interfere with other users' access to the site.
We may modify, suspend, or discontinue parts of the website at any time without notice.
User Account
In order to make a purchase or access certain features, you may need to create an account with us. You are responsible for keeping your login details secure.
You agree to provide accurate, up-to-date information when creating an account and agree to update it as necessary.
Intellectual Property
All content on the website, including text, images, logos, and graphics, is protected by intellectual property laws and is owned by Harri and Henri or licensed to us.
You may not copy, reproduce, or distribute any content from our website without prior written permission.
Privacy and Data Protection
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy.
By using the website, you consent to the collection, use, and processing of your personal information as outlined in the Privacy Policy.
Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for convenience, and we are not responsible for the content or privacy practices of those websites.
Disclaimer of Liability
While we strive to provide accurate and up-to-date information, we cannot guarantee that our website will be free of errors or interruptions.
We are not liable for any loss or damage arising from the use of our website or products, except where required by law.
Indemnity
You agree to indemnify and hold Harri and Henri harmless from any claims, losses, or damages resulting from your use of the website, your violation of these terms, or your infringement of any third-party rights.
Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the jurisdiction of the courts in the State of Victoria.
Welcome to Harri and Henri! By accessing or using our website, purchasing products, or browsing our online store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
These Terms and Conditions apply to all users, including buyers, browsers, and anyone else who interacts with our website.